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ERpy Assistant

Privacy Policy

Your privacy matters. This policy explains what we collect and how we use it.

1. Introduction

This Privacy Policy describes how ERPy / Jem Pablo (“we”, “us”, “our”) collects, uses, and protects Personal Information when you visit our website, request a demo, or use our services integrated with ERPNext.

2. Information We Collect

  • Contact Data: name, email, phone/WhatsApp, company details.
  • Usage Data: pages viewed, actions on our demos, device/browser details.
  • Support Data: messages you send us (e.g., email, WhatsApp, forms).

3. How We Use Information

  • Provide demo access and respond to enquiries.
  • Improve product features, content, and usability.
  • Provide technical support, announcements, and updates.
  • Comply with legal obligations.

4. Legal Basis

We process Personal Information on the basis of legitimate interests, consent (where obtained), and/or contractual necessity.

5. Data Sharing

We do not sell Personal Information. We may share it with service providers (e.g., hosting, analytics, email) under confidentiality and data processing terms, or if required by law.

6. International Transfers

Your information may be processed in countries other than your own. We take steps to protect it appropriately.

7. Retention

We retain Personal Information only for as long as necessary for the purposes described above or as required by law.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data. Contact us to exercise these rights.

9. Security

We use reasonable technical and organizational measures to protect Personal Information.

10. Cookies

We may use cookies or similar technologies to operate the site and understand usage. You can control cookies via your browser settings.

11. Third-Party Links

Our site may link to third-party services. Their privacy practices are governed by their own policies.

12. Contact

Email: admin@jempablo.com  •  WhatsApp: +61 451 574 715

Last updated: 30 Aug 2025

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